SALES & MARKETING DEPARTMENT

Post Role

Responsibility Sales Manager Manages entire sales team, targets, and showroom performance.

Team Leader - Sales Supervises group of sales executives, helps close high-value leads.

Sales Executive / Consultant Attends walk-in customers, explains car features, takes test drives, closes deals.

Finance Executive Assists in car loan processing with banks/NBFCs.

Insurance Executive Manages new insurance, renewals, and claims coordination.

Delivery Coordinator Ensures vehicle registration, accessories fitment, PDI, and smooth vehicle delivery.

CRM (Customer Relationship Manager) Post-sales follow-up, feedback, service reminders, customer satisfaction.

SERVICE & TECHNICAL DEPARTMENT

Responsibility Service Manager Heads the service department, controls workshop operations and targets.

Bodyshop Manager Manages accidental repairs, denting/painting section.

Spare Parts Incharge– Manages inventory and issuance of spare parts.

Floor Supervisor Allocates jobs to mechanics, monitors daily workflow.

Technical Advisor (TA) First point of contact for service customers, inspects vehicle, opens job card.

Automobile Technician / Mechanic Performs mechanical/electrical diagnosis and repair.

Dentor / Painter Performs denting, painting, surface finishing of vehicles.

Electrician Works on wiring, lighting, battery, sensors, etc.

Washing Boy / Vehicle Cleaner Ensures cleaning before delivery, showroom shine.

ACCOUNTS & BILLING

Responsibility Accounts Manager Manages full accounts, GST, TDS, bank reconciliation, and reports.

Cashier Handles daily cash/ Cheque transactions, billing, receipts, and bank deposits.

Billing Executive Prepares invoice, manages billing software, maintains documents.

ADMINISTRATION & SUPPORT

Responsibility General Manager (GM) Oversees all departments - sales, service, admin, accounts.

HR Executive Recruitment, attendance, payroll, documentation.

Admin Officer Manages office supplies, AMC, vendor coordination, infrastructure.

Receptionist / Front Office Greets customers, call handling, manages first-level queries.

Data Entry Operator Maintains digital records, DMS/ERP entries.

Security Guard / Gate Keeper Controls entry/exit, safety protocols.